Archive for January, 2009
How to Measure Anything
It’s appropriate now (and, undoubtedly, throughout this blog) to talk about the great book How to Measure Anything: Finding the Value of Intangibles in Business by Douglas W. Hubbard. Amazon recommended this book to me when I ordered Stephen Few’s Information Dashboard Design (another winner) and based on the title I though “how could I [...]
Design and Measurement
My job description for the past few years has focused around “Training Measurement” which is funny because while this job is, in many ways, the culmination of all my various professional experiences to date, I’ve never had a title that included the word “Measurement”. Folks tend to believe that I’m a mathemetician, or at least [...]
Philanthropy ROI
Just met a guy whose business is helping organizations realize the ROI of their philanthropic activities. This seems inordinately cool to me. Although I guess all the same rules apply: If you know what your intervention (in this example, philanthropic stuff) is designed to do (what outcome you’re expecting) you should be able to measure [...]
Time to Competency
The most common reason I come across for folks who want to implement training, particularly new-hire training, is to reduce time to competency. I’m not sure how so many organizations talk about this measure when I come across so few who actually have an operational definition of competency. Competency has to be objectively observable if [...]
new test post
new test post
Manufacturing Measurement
How much FUN is measurement in a manufacturing environment?! Thank you governmental regulatory bodies that require so much record keeping…measurement in a manufacturing organization is less about deciding what to measure and more about picking the most appetizing morsel from among a smorgasbord of measurement choices. I mean…you got your materials. Manufacturing is all about [...]